ACCOUNT

Account is a subscriber's information stored within RestorePower. This is the information that other users can access when they "Search for a resource."

ADD AN ACCOUNT

Allows a potential subscriber to add its account to this web site and be able to use its features.

ASSISTANCE PROCEDURES 

A listing of proposed procedures associated with power restoration services. 

CONTACT A RESOURCE 

Allows a user to obtain contact information of other subscribers.

CONTRACTOR

A company providing distribution, transmission restoration or tree clearing services.

CREW

A utility's or contractor's employees who provide restoration services.

CREW ROSTER

A sheet that can be downloaded from the web site that allows a donor and a recipient utility to track specific crew information.

DISCUSSION BOARD

An area on a web site that allows users to post questions, read posted questions and answers and search for information.

DISTRIBUTION

Typically relates to power lines with voltages of up to 69 kV.

FORMS

Various types of downloadable sheets that are available from the web site to assist in performing different tasks associated with power restoration services.

POST MY NEED FOR RESOURCES

Allows an existing subscriber for posting its immediate power restoration needs.

POST MY RESOURCES

Allows an existing subscriber for posting for a period of 14 days its availability to do power restoration work. This can be done on a long-term basis or prior to or during emergencies.

PROFILE

Information about suppliers that allows subscribers to determine whether a given utility or contractor can meet its needs. 

QUERY

A search tool that allows a user to find crews that meet specific parameters. 

RESOURCE

A generic name for a utility, contractor or vendor who can provide restoration services.

RESTORATION SERVICES

Services provided either by utility or contractor crews in an emergency situation to restore power. 

SEARCH FOR A RESOURCE

Allows a user to find a supplier of power restoration related services using queries with different parameters.

SUBSCRIBER

A company (utility, contractor or vendor) authorized to access and use the RestorePower web site.

SUPPLIER

A utility, contractor or vendor who can deliver power restoration services. 

TRANSMISSION

Typically refers to power lines with voltages above 69 kV.

TREE CLEARING

Refers to services associated with tree clearing. 

UPDATE YOUR ACCOUNT

Allows a subscriber (utility or contractor) to update its information reflecting changes over time about its crews' make-up, equipment available, etc.

USER

An employee of a Subscriber (utility, contractor or vendor) who is authorized to access services provided by this site. 

UTILITY

A company engaged in the delivery of distribution and / or transmission services.

VENDOR

A company that provides products and services associated with power restoration services.